977pk is committed to protecting the personal data of every player on the platform. This Privacy Policy explains what information we collect, why we collect it, how it is used and stored, who it may be shared with, and what rights you hold over your own data.
Six core commitments that define how 977pk handles your personal information at every stage
All data transmitted between your device and the 977pk platform is protected by 256-bit SSL encryption. This applies to every page, every login, every transaction — not just the payment pages. Your personal information is never sent in plain text.
977pk does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Data sharing is limited strictly to service providers required to operate the platform — payment processors, KYC partners, and regulatory bodies — and is governed by binding data processing agreements.
Every category of personal data that 977pk processes has a clearly defined lawful basis — contractual necessity, legal obligation, legitimate interest, or your explicit consent. We do not collect data speculatively or without a defined purpose tied to your use of the platform.
977pk collects only the personal data that is necessary for the specific purpose for which it is collected. We do not request information beyond what is needed to register your account, verify your identity, process payments, and comply with our legal and regulatory obligations.
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Following the expiry of the applicable retention period, data is securely deleted or anonymised in accordance with our data retention schedule.
You have the right to access, correct, delete, and restrict the processing of your personal data held by 977pk. Subject to applicable legal requirements and regulatory obligations, we will respond to verified data subject requests within 30 days of receipt.
This Privacy Policy ("Policy") describes how 977pk ("the Platform", "977pk", "we", "us", "our") collects, processes, stores, and shares personal data relating to users of the 977pk website, mobile platform, and all associated services including the online casino, sportsbook, jackpot games, live dealer tables, crash games, Hi-Lo, and account management functions.
This Policy applies to all current and former registered players, prospective players who interact with the 977pk website without registering, and any other individuals whose personal data is processed in connection with the platform. By registering for a 977pk account, accessing the platform, or otherwise providing your personal data, you acknowledge that you have read and understood this Policy.
This Policy should be read alongside the 977pk Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated by reference. Terms defined in the Terms & Conditions carry the same meaning in this Policy unless otherwise specified.
Note: 977pk may update this Privacy Policy periodically to reflect changes in the platform, applicable law, or regulatory requirements. The most current version is always available at this URL. Continued use of the platform following notification of any update constitutes acceptance of the revised Policy.
977pk acts as the data controller in respect of personal data collected and processed through the platform. As data controller, 977pk determines the purposes and means of processing your personal data and bears responsibility for ensuring that such processing is carried out lawfully, fairly, and transparently in accordance with applicable data protection legislation.
For all data protection enquiries, subject access requests, or complaints regarding the handling of your personal data, you may contact the 977pk Data Protection team via the live chat support channel or by writing to the email address set out in Section 15 of this Policy. All data protection correspondence will be treated as confidential and directed to the appropriate internal team without delay.
977pk collects personal data across several categories depending on how you interact with the platform. The following table summarises the main data categories collected and the context in which each category arises.
| Data Category | Examples | Collection Context |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, nationality | Registration, KYC verification |
| Contact Data | Pakistani mobile number, email address | Registration, support interactions |
| Financial Data | JazzCash/EasyPaisa account number, bank account details, USDT wallet address, transaction history | Deposits, withdrawals, KYC |
| Account Data | Username, password hash, account balance, bonus history, VIP tier | Registration, platform use |
| Gaming & Betting Data | Game history, bet records, win/loss data, session duration, deposit frequency | Casino and sportsbook activity |
| Technical Data | IP address, device type, browser, operating system, login timestamps | Automatic collection during platform access |
| Communication Data | Live chat transcripts, support emails, complaint records | Support and complaints interactions |
| Marketing Preferences | Communication opt-in/out status, preferred notification channels | Account settings, registration |
Special Category Data: 977pk does not intentionally collect special categories of personal data (such as health data, racial or ethnic origin, or religious beliefs) unless specifically required by applicable regulation or voluntarily provided by you in the context of a responsible gaming assessment or self-exclusion request.
The majority of personal data held by 977pk is collected directly from you when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, participate in a promotion, or update your account settings. You are under no obligation to provide this information, but failure to provide mandatory information will prevent you from using certain platform features, including accessing real-money games and processing withdrawals.
When you access the 977pk platform, certain technical data is automatically collected by our servers and analytics systems. This includes your IP address, browser type and version, operating system, screen resolution, session duration, pages visited, and referring URL. This data is used to maintain platform security, detect fraudulent access, optimise platform performance, and comply with regulatory record-keeping obligations.
Where 977pk uses third-party identity verification and KYC service providers to verify the personal data you submit during registration or at the withdrawal stage, those providers may return confirmation data, risk scores, or verification status information to 977pk. 977pk does not receive raw document images from third-party verification providers; these are processed by the provider in accordance with their own privacy policies under binding data processing agreements.
When you initiate a deposit or withdrawal via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, or USDT, 977pk receives transaction confirmation data from the relevant payment provider. This typically includes transaction reference numbers, timestamps, amounts, and masked account identifiers. 977pk does not receive or store full bank account PINs, one-time passwords, or equivalent authentication credentials from any payment provider.
977pk processes your personal data for the following specific purposes:
977pk processes your personal data on the following legal bases:
As an internationally licensed online gaming platform, 977pk's technical infrastructure and certain service providers may be located outside Pakistan. Where personal data is transferred to recipients in jurisdictions that do not have equivalent data protection standards, 977pk implements appropriate safeguards to protect the data, including standard contractual clauses, data processing agreements, and equivalent contractual protections.
By using the 977pk platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Pakistan. 977pk will ensure that any such transfers are conducted with appropriate protections in place and in compliance with applicable data protection requirements.
977pk retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by regulatory and legal obligations:
Following the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where data has been anonymised, the anonymised information may be retained indefinitely for statistical and analytical purposes as it no longer constitutes personal data.
977pk implements technical and organisational security measures appropriate to the nature of the personal data processed and the risks involved. These measures include but are not limited to:
Your responsibility: While 977pk maintains robust security measures, you are responsible for maintaining the security of your own account credentials. You should use a strong, unique password for your 977pk account, enable two-step verification where offered, and never share your login details with any third party.
The 977pk platform uses cookies and similar tracking technologies to operate core platform functionality, maintain your login session, remember your preferences, and where you have provided consent, to analyse platform usage and deliver relevant promotional content.
On your first visit to the 977pk platform, you will be presented with a cookie consent notice. You may accept all cookies, accept only strictly necessary cookies, or customise your preferences at that time. You may review and update your cookie preferences at any time through the cookie settings accessible in the platform footer.
Please note that disabling cookies beyond strictly necessary categories may affect the functionality of certain platform features, including maintaining your login session and preference settings between visits.
Subject to applicable law and any overriding legal obligations on the part of 977pk (such as AML record-keeping requirements), you hold the following rights in respect of your personal data:
Right of Access: You may request a copy of the personal data 977pk holds about you, together with information about how it is processed.
Right to Rectification: Where personal data held by 977pk is inaccurate or incomplete, you may request that it be corrected or updated.
Right to Erasure: In certain circumstances you may request that 977pk delete your personal data. This right is subject to overriding legal obligations — for example, AML regulations require us to retain certain transaction records for a minimum period regardless of an erasure request.
Right to Restriction: You may request that processing of your personal data be restricted where you contest its accuracy, object to its processing, or require it for the establishment of legal claims.
Right to Data Portability: Where processing is carried out on the basis of consent or contractual necessity and is carried out by automated means, you may request that your personal data be provided to you in a structured, commonly used, and machine-readable format.
Right to Object: You may object at any time to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, subject to 977pk demonstrating compelling grounds that override your interests.
Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, please contact the 977pk support team via live chat or the contact details in Section 15. 977pk will respond to verified requests within 30 days. Complex or high-volume requests may be extended by a further 60 days with notification.
977pk does not knowingly collect personal data from individuals under the age of 21. The platform is strictly for adults aged 21 and above, and registration requires age confirmation as part of the KYC process. Where 977pk becomes aware or has reasonable grounds to suspect that personal data has been collected from an individual under 21, the associated account will be immediately suspended, the data will be deleted or isolated pending investigation, and any winnings generated during the period of underage access will be voided.
Parents and Guardians: If you have reason to believe that a person under 21 has registered a 977pk account or provided personal data to the platform, please contact support immediately via live chat. 977pk will investigate and take appropriate action without delay. We encourage parents and guardians to use available parental control software to restrict access to online gambling platforms.
977pk reserves the right to update this Privacy Policy at any time to reflect changes in the platform, applicable data protection law, regulatory guidance, or 977pk's internal data processing practices. The effective date at the top of this Policy will be updated to reflect the date of the most recent revision.
Where changes to this Policy are material — meaning they substantially affect the way in which your personal data is processed or your rights in respect of it — 977pk will provide advance notice via your registered mobile number or email address, or through a prominent notice displayed on the platform, prior to the changes taking effect.
Your continued use of the 977pk platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of, and agreement to be bound by, the revised terms.
For all privacy-related enquiries including subject access requests, rectification requests, erasure requests, objections to processing, complaints, or general questions about this Privacy Policy and how 977pk handles your personal data, please use the following contact channels:
977pk acknowledges all data protection correspondence within 5 business days and aims to resolve standard requests within 30 calendar days. Please note that identity verification may be required before 977pk is able to process a subject access request or act on an erasure or rectification request, to ensure that data is disclosed only to the person to whom it relates.
If you are not satisfied with 977pk's response to a data protection complaint, you have the right to escalate your complaint to the relevant data protection supervisory authority for the jurisdiction in which 977pk holds its gaming licence. Details of the relevant authority are available on request from the 977pk data protection team.
For responsible gaming concerns including self-exclusion requests, deposit limit changes, or problem gambling support, please visit the Responsible Gaming page or contact support via live chat directly. Responsible gaming requests are handled separately from data privacy requests and are treated with the highest urgency.
The 977pk support team handles all data privacy requests, subject access requests, and account enquiries around the clock. If you're ready to play, log in to your account or explore the full casino lobby.
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